We require your information to understand your needs and provide you with a better service. In particular, we will use it for the legitimate interests of our business, including to:

• Administer our records and accounts
• Trade and carry out our contractual obligations
• Provide and improve our services
• Advertise, promote and market our services and interests
• Confirm identities and prevent crime
• Notify you about a change to our service
• Analyse website behaviour
• Improve the operation, security and presentation of our sites
• Target our online advertising to your interests and preferences
• Measure and understand the effectiveness of our online content and marketing
• Enable you to participate in interactive features on our website.

We take the security of your personal information very seriously.

As part of our commitment to keeping your data safe,  We use technical measures, such as encryption, and carry out regular security reviews to keep our protections up to date.

We also strictly control access and ensure staff who are authorised for access are adequately trained in keeping your information safe. These people will only be allowed access to your data for the purposes identified within this Privacy Policy, processing it on our behalf or for IT security and maintenance.

Our procedures mean that we may ask you to prove your identity before we share your personal information with you.

Third-party websites you access through links on our websites will have their own privacy policies. We do not accept any responsibility or liability for them.

The time period for which we keep information varies according to what we use the information for.

Unless there is a specific legal requirement for us to keep information, we will keep information for as long as it is relevant and useful for the purpose for which it was collected.

We retain account information for 7 years in line with relevant tax and contract requirements.

You are entitled to request that we erase your personal information at any time, for example where you cease to be an active customer of ours. Whilst we will generally seek to comply with your request, there will be circumstances where we are entitled to retain such personal information (e.g. in respect of legal claims).

We do not share your information with others unless you have consented, or it is necessary to do so because:

• The law requires us to
• Of administrative or operational needs
• It is part of our terms of use of a certain service.

When we do have to share information, it is likely to be with:

• Our service providers, agents or clients
• Your employer or prospective employers
• Funding bodies
• Law enforcement agencies

Sometimes we may transfer your details to third parties outside of the European Economic Area (EEA). If this happens, we will make sure the transfer and storage your information still complies with UK or EEA laws and this privacy policy.